# Cookie Policy

- URL: https://pinhesap.com/en/cookie-policy
- Updated: 2026-10-30

> Which cookies and browser storage PinHesap uses, what they do and how to manage them.

*Last updated: 30 October 2026 · Version 2026-10*

*This is a translation provided for convenience. If there is any conflict between language versions, the Turkish text prevails.*

## 1. What is a cookie?

Cookies are small text files stored in your browser when you visit a website. The browser’s local storage (localStorage) is also used for similar purposes; in this policy both are called “cookies”. Personal data processed through cookies is handled under the [Privacy Policy and KVKK Notice](https://pinhesap.com/en/kvkk-privacy-notice).

## 2. Cookies we use

### 2.1 Essential cookies

Required for the Site to work; without them sign-in, cart and payment do not work. Their legal basis is performance of the contract and legitimate interest; no consent is required.

| Name | Purpose | Duration |
| --- | --- | --- |

| pinhesap_session | Session, cart and sign-in status | Until the browser is closed |
| --- | --- | --- |

| csrf_cookie | Form security (cross-site request forgery protection) | For the session |
| --- | --- | --- |

| pinhesap_remember | Keeps you signed in if “Remember me” is selected | 30 days |
| --- | --- | --- |

### 2.2 Functional cookies

Remember your preferences. Language and currency are selected on your first visit based on your country and stored in a cookie.

| Name | Purpose | Duration |
| --- | --- | --- |

| dil | Selected language | 1 year |
| --- | --- | --- |

| para | Selected currency | 1 year |
| --- | --- | --- |

| ph_ref | The inviter’s code if you arrived via a referral link (referral reward) | 30 days |
| --- | --- | --- |

| ph_push | Matches the web push subscription to this browser | 1 year |
| --- | --- | --- |

| pinhesap-theme, pinhesap-dil (localStorage) | Light/dark theme and language suggestion preference | Until deleted |
| --- | --- | --- |

| lc_conv, lc_ses, lc_notice, lcc_bildirim (localStorage) | Live chat conversation, sound and notification preferences | Until deleted |
| --- | --- | --- |

### 2.3 Analytics cookies

| Name | Provider | Purpose | Duration |
| --- | --- | --- | --- |

| pv_vid | PinHesap | Anonymous visitor count and page statistics kept on our own server | 1 year |
| --- | --- | --- | --- |

| _ga, _ga_* | Google Analytics (via Tag Manager) | Visit and conversion measurement | Up to 2 years |
| --- | --- | --- | --- |

### 2.4 Marketing cookies

| Name | Provider | Purpose | Duration |
| --- | --- | --- | --- |

| _gcl_au and similar | Google Ads | Advertising conversion measurement | 90 days |
| --- | --- | --- | --- |

| _fbp, _fbc | Meta Pixel | Facebook/Instagram advertising measurement and targeting | 90 days |
| --- | --- | --- | --- |

When you sign in with Google, Google may use cookies on its own domain; these are subject to Google’s privacy policy.

## 3. Consent and legal basis

Essential and functional cookies are used to provide the service and on the basis of legitimate interest. Analytics (other than pv_vid) and marketing cookies rely on your explicit consent; if you do not consent or withdraw consent, these cookies are not used, and withdrawal does not affect earlier processing.

## 4. How to manage cookies

- You can view, delete or block cookies in your browser settings (Chrome, Firefox, Safari, Edge, Opera).
- You can use Google’s opt-out add-on for Google Analytics, and your Google and Meta account settings for ad preferences.
- You can turn off web push notifications in your browser’s site permissions.
- If you block essential cookies, features such as sign-in and payment may not work.

## 5. Updates

This page is updated when the cookies we use change. This policy is published in six languages; if they differ, the Turkish text prevails. You can send questions to info@pinhesap.com.
